Last year, with our mission work, we made a big impact on economic development, downtown development, workforce recruitment and retention (by developing the next generation workforce pipeline), government affairs (by advocating for business driven public policy), community development (by creating leadership, engagement, inclusion, and education programs), small business and entrepreneurial development (by sharing resources and educational opportunities), destination marketing and management (by continually attracting visitors and building a world-class destination) and long-range community strategic planning (by focusing on quality of place). In this Annual Report, you will find more details of our 2021 accomplishments and highlights.

Click images to view full 2021 Annual Report document

Membership in the Chamber is a direct investment in the work we do to grow business and build community. Our Member Services division helps you understand how to connect, invest and grow with us. Whether you are a community partner, member, or both, we provide “over-the-top” customer service by offering valuable information, services and programs to deliver value and return on your investment with the Chamber.

Our Marketing Communications division’s work impacts the Rogers-Lowell Area, Chamber members and partners, and the business community. They deliver easily accessible and up-to-date information about local businesses and our community by sharing stories about the Chamber’s mission, accomplishments, strategic programs and major events. They also help to unify communications and messaging into “one voice” for our community.

Our Accounting and Finance division prepares useful, relevant, and clear financial information and statements for the Chamber in accordance with generally accepted accounting principles (GAAP) in the U.S. Working with both internal customers and external partners, they provide the right data to the right people at the right time to facilitate our organizational success. They also support the human resource needs of the organization.

Our Customer Service division has a reputation of delivering excellent customer service to external and internal customers. They ensure cohesion within the Chamber and Community through effective communications, processes and procedures. In addition to supporting the Chamber’s goals, they help our visitors, members, new residents and board members get information they need to know.